The following terms and conditions apply to all bookings and should be carefully read before you proceed.
The person making the booking must ensure that any other guests in their party (who are having hair &/or makeup applied by me) are also aware of any parts of these terms and conditions that may be applicable to them.
|Deposits & payments| - A £55 deposit is payable to secure any booking of any size. All bookings are classed as provisional until a deposit has been paid. If your deposit has not been received within 3 days of requesting to book my services, I reserve the right to release the date to another client without warning.
- Deposits are non-refundable. If you cancel the booking for any reason (or reduce the number of people that you originally booked for) the full deposit will be retained.
- Final balances are due the first day of the month of your wedding date. Payments should be made by bank transfer to the account stated in the final invoice.
|Allergies| - It is the responsibility of the client to inform me in advance of any allergies that may be affected by the application of makeup, so that we can discuss any concerns before the day of the booking.
- Whilst I do my best to work with clients to minimize issues with specific allergies and skin complaints, I cannot be held responsible for any reactions that may occur during or after the service.
|Expectations on the day of the booking| - All clients should have a freshly cleansed face, completely free of makeup or other products. - Hair should be washed the morning of or 1 day before event unless otherwise discussed with no product build up e.g. hairspray or dry shampoo.
- All clients should be ready to start at the agreed time. - Clients who have not had a hair or makeup trial in advance of the day should have a clear idea of what look they would like (providing pictures or links to web images if necessary).
- I reserve the right to leave a booking immediately if I feel threatened, intimidated or if I believe somebody is under the influence of drugs or intoxicated.
- I am unable to apply full makeup to any client who has anything that could be contagious. This is to ensure that there is no cross contamination or spreading of the infection to either myself or other guests in the party. You MUST inform me as soon as possible if you have an eye infection or cold sore so that we can discuss this in advance of you having makeup applied.
|Parking| - client is responsible for all fees associated with parking, as well as organising parking if required.
|Cancellation| - Upon acceptance of these terms and payment of the booking fee I commit to attending the event on the specified date. No portion of the booking fee paid will be returned in the event that cancellations are made by the client. If the event is cancelled within 3 calendar months before the event date, 100% of the final total will be charged to compensate for hours of service already rendered and loss of event date. I require 3 months notice for cancellation of a single service, multiple services, or the booking in it’s entirety.
- I cannot be held responsible for factors outside of my control that may cause me to have to cancel a booking (for example illness, severe weather or a major incident).
- I cannot be held responsible for factors that may cause me to be late to a booking (for example a car breakdown or a road closure due to an accident). - If I have to cancel a booking for any reason I will provide you with a full refund and I will try to find you an alternative professional makeup artist (if it’s feasible to do so in the timescales).
